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Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and include your proof of purchase, and give it to the delivery man.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you fill up the “Contact us” form in our website to let us know about your problem. You can also contact us in our helpline number.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your payment statement, depending on your payment system. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned:

● Customer must check the product in front of the delivery man. Once the delivery man leaves the place the item cannot be returned.

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note

● Sale items are FINAL SALE and cannot be returned. ● A user may return any product after checking it in front of the delivery man only if:

  1. - Product does not meet user’s expectation.
  2. - Found damaged during delivery
  3. - Have doubt about the product quality and quantity
  4. - Received in an unhealthy/ unexpected condition
  5. - Finds product unusable

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